(Revision date: October 1, 2018)
How we collect your information
We obtain your personal information shared with you, a parent or legal guardian, voluntarily through our website and registration form. We are committed to complying with Children’s Online Privacy Protection Act (COPPA). We only collect data for children under 13 years-old with their parent or legal guardian’s consent. Your information will be saved securely using a reputable third party protected storage space. Only our employee(s) who provide you service, and trusted agent(s) or independent contractors who help us in managing data will have access to it. We will not share, sell or rent your information to any third parties unless it is required by law or in the good-faith belief that such action is necessary to conform to the edicts of the law or comply with a legal process served on our website. We reserve the right to report to law enforcement agencies any activities or information that we reasonably believe to be unlawful.
Types of information we collect
The information we collect includes, but not limited to your full name, address, email address, phone number, your child’s name, child’s gender, child’s birth date, child’s school, special need, emergency contact, any related survey and offer items, and cookies. We use this information to serve you and your child better in and outside our classroom. To best serve you, other sensitive information such as credit card or other types of payment information, and payment or refund credit are handled by a reputable third party.
What we do with your information
We use the collected information for our internal record keeping, to better serve you and provide better products, send you promotional items, to perform the survey, and to better our website. We will contact you through email or phone any items regarding your account, order and class registration related questions or information. We will communicate with you and your child through a parent or legal guardian’s phone number or email, not the child’s. You will have an option to opt-out our mailing list updates or newsletter.
As with most sites, certain non-personally identifiable information is recorded by the standard operation or our server. Such information may include the name of the Internet Service Provider (ISP) from which a visitor accesses the Internet, the date and time a visitor accessed the site, the Internet address of the website from which a visitor entered our site and where a visitor goes after leaving this website. This information may be used to measure and monitor the use of our website and to improve its content.
Links to and from other websites
Cookies Technology for our website
Bionerds website uses cookie technology. A cookie will help you personalize your needs by remembering your preferences online. The cookie traffic log will enable us to improve our site and service to you. We only use this data for website analysis purposes. If you choose to decline cookies, most Internet browsers contain settings that enable you to do it.
Security of Our Website
Our website is secured using industrial standard security measure against loss, misuse and alteration of the information under our control. On the other hand, there is no such thing as “perfect security” on the internet, we will do our best to make sure this website is secure.
PO BOX 81004
Rancho Santa Margarita, CA 92688